Cancellation and Refund Policy – Services

  1. IMA Membership Fees once paid & invoice generated shall not be refunded.
  2. The services requested by members are approved in the system after consultation/agreement with the member on the scope of work & the estimated amount for the services. The estimated amount of the Service Request is locked from the member account on approval and the execution of service is started. Once Service request is approved, the amount against the Service Request will not be refunded.